I was recently discussing with a new customer how they might go about ordering our products and she raised some excellent questions, so I wanted to share a review here of our conversation. There are basically three methods dealers use to order from us:
1) Replenishment Ordering: You are welcome to send us small orders for one to five pieces at a time--perhaps as you get a sale you send an order for replenishment. We will simply build up the ordered items and put into production when it reaches a minimum of $500-$1000 (depending on destination), or when we happen to be in the area with our own delivery truck.
2) Batch Ordering: Alternatively, you can of course 'build' the order in your own system and send it to us when it's a complete order. It's preferable in this case to fill a skid for shipped orders (typically $1000-$1800 worth of product). Remember our minimum order is $500 to be delivered, though there's no minimum for pick up. This method may provide more predictable lead times as the order is not being held in our system before going into queue.
3) Phantom Orders: One more option is to set up regular delivery times--anywhere from 4-10 week intervals--whereby we allot a dollar amount but you don't have to specify the product on that order until it's actually ready to enter production. This works very well for keeping consistent lead times but also takes a bit more discipline.