An exciting new development for 2018 (along with our new revamped website) will be an Online Warehouse. We currently offer our Curated Collection, a quick-ship program featuring an assortment of popular items in set finishes. The new Online Warehouse will offer greater selection, more finishes and even faster delivery. You'll have a password to log into a warehouse portal which will be dynamic, so you'll always be seeing the most up to date information of what we have available and ready to ship. In times when our lead times get longer, this will be a huge advantage for your store to obtain the quickest possible turnaround.
By Mark Ryski
By any measure, empirical and anecdotal, the number of people visiting retail stores is down. There are plenty of theories about why: it’s the mass movement of shoppers to online; it’s changing consumer preferences; it’s the weather; it’s those pesky, hard-to- figure-out millennials who would rather hunt for Pokémon than bargains at the mall.
As Jim Quinn of The Burning Platform describes in his compelling and disturbing article, The Retail Death Rattle, the decline in retail traffic may be a result of more obvious and, ultimately, troubling reasons. Too many retail stores chasing too few consumers who have less money to spend. This is a bad combination.
As someone who has studied brick-and-mortar store traffic trends for more than 20 years, I believe that Jim’s apocalyptic conclusions may be directionally correct. Headlines like Gap Tumbles as Dismal Store Traffic Drags Down July Sales recently published on Bloomberg.com supports his thesis.
As retail traffic analysts, my team and I analyze store traffic from thousands of retail stores across North America monthly, and it’s not unusual to see year-over-year store traffic declines of 5%, 10% and even 20% or more. When you put this in absolute terms, it can be startling...
Recently we made a minor change to the terminology of our finish categories that you should be aware of:
"Colour" category is now called "Antique"
Antique is still the second column on the price list. This change has been reflected on our website and the new Finish Options brochure, but will not be changed in the catalog until the 2017 edition. We apologize for any confusion this may cause.
To review, we have three price categories: Simple, Antique and Vintage. Under these categories there are many different colours, finishes and combinations.
Here are the answers to a few commonly asked questions about our finishes:
- Simple Naked is bare pine but is the same price as the Simple Classic Stain. Classic Stain is a wood dye with no varnish or topcoat whatsoever.
- Classic Stain with ClearCoat falls under the Antique category, it's called Classic Stain CC.
- Antique colours are distressed on edges and corners
- Vintage colours are distressed throughout the piece, including surface areas
- Since Vintage is a process and not a finish unto itself, all Antique colours are available in Vintage. Additionally, any two colours can be combined in Vintage (ie. Vintage Red over Black, Vintage Confederation over White, etc)
- Double Vintage colours are still priced as Vintage.
- In the case of two categories of finish on one piece (for instance, a Small Nightstand in Vintage Black with Classic Stain CC top), pricing falls into the uppermost category.
If you have any questions about our finishes don't hesitate to call us! 1-888-294-6297 or email firstname.lastname@example.org. LIve web chat coming soon too!
Is the door on your Springwater Woodcraft item difficult to open? The magnets we use can sometimes be overly strong for the size / weight of the item. If this is the case, simply loosen the screws on the magnet catch, twist the magnet so it's not making full contact with the striker and re-tighten.
I was recently discussing with a new customer how they might go about ordering our products and she raised some excellent questions, so I wanted to share a review here of our conversation. There are basically three methods dealers use to order from us:
1) Replenishment Ordering: You are welcome to send us small orders for one to five pieces at a time--perhaps as you get a sale you send an order for replenishment. We will simply build up the ordered items and put into production when it reaches a minimum of $500-$1000 (depending on destination), or when we happen to be in the area with our own delivery truck.
2) Batch Ordering: Alternatively, you can of course 'build' the order in your own system and send it to us when it's a complete order. It's preferable in this case to fill a skid for shipped orders (typically $1000-$1800 worth of product). Remember our minimum order is $500 to be delivered, though there's no minimum for pick up. This method may provide more predictable lead times as the order is not being held in our system before going into queue.
3) Phantom Orders: One more option is to set up regular delivery times--anywhere from 4-10 week intervals--whereby we allot a dollar amount but you don't have to specify the product on that order until it's actually ready to enter production. This works very well for keeping consistent lead times but also takes a bit more discipline.
A lovely clustered display of Springwater bookcases & tables! Merci à Ameublements Bouvreuil, St-Jean-sur-Richelieu, QC
A beautiful custom paint job on our #281 Manuel Bench! Canadiana at its very best--legendarily patriotic colours on Canadian-made wood furniture. We are true-patriot-lovin' this piece! Thanks to Pepperwood Designs in Jackson's Point, ON for this photo. #MySpringwater
No we don't, and this picture is a big reason why! Enough said! :)
If you own a garden centre and you are looking for something different to offer your clientele, please consider Springwater Woodcraft products! As shown here, you can create a beautiful vignette using our pieces that is eye-catching, complementary to your garden offerings and most importantly on-trend. Mix & match colours to create your desired effect! Thank you to Jardinerie Fortier in Princeville, QC for this display - www.jardineriefortier.com
This is a very cool feature on Google Maps - you can take a 'Streetview' tour through our factory! Get onto the shop floor, see our staff at their workstations, see the tools and machinery that help build your furniture! Click here to open Google Maps
We offer quite a large selection of finishes: Our 10 paint colours are available in standard or Vintage finish, plus we offer 2 stain colours. Vintage means that the paint is distressed across many surface areas and edges, as shown on the Vintage Black Chifferobe above. On standard colours, just edges and corners are distressed.
Items are also available in Stain Simple (Classic stain with no paint or varnish), Naked (bare wood), Classic Stain ClearCoat and Cherry ClearCoat.
We ship primarily via common carrier on a pallet. This is a very safe and economical way to send furniture. Items are wrapped individually, put on the skid, wrapped into a unit and then shrink wrapped and strapped for stability. It can difficult (and expensive) to ship individual items because we are not able to wrap in this manner, causing less stable and less safe shipments.
As our margins are low, we cannot absorb freight costs like some other furniture suppliers. Some companies offer "flat 10% freight (15%, etc)", but please recognize they are often absorbing a portion of the actual freight cost and it's really just built into the cost of your items. We do not build freight into our prices and only charge the actual amount of shipping to your destination, and in this manner we are able to keep our prices as low as possible for all dealers.
Our first blog post. More to come.